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- Appeals And
Complaints
- How do I make
an appeal?
If you have the right of appeal, the ECO will give you three documents.
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The written Notice of Refusal (this tells
you why the ECO has refused your visa). |
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The Notice of Appeal form AIT2 |
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A leaflet explaining how to fill in the
Notice of Appeal form. |
You can lodge your appeal directly with the Asylum and Immigration
Tribunal (AIT) in the UK (by mail to: Asylum and Immigration Tribunal,
PO Box 7866, Loughborough, United Kingdom LE11 2XZ, or by fax
to: +44 (0)15 09 221 699: Or
you can send your appeal form to the overseas visa section where
your visa was refused. The visa section will then forward it to
the AIT in the UK. You cannot do both.
You must send a copy of your Notice of Refusal with your
Notice of Appeal form.
UKvisas' Appeals
(INF19) guidance offers further information including who
has the right of appeal if their visa or other entry clearance
for the United Kingdom has been refused, and how to make such
an appeal.
If you have submitted a Family Visit appeal and wish to make enquiries
regarding the progress, please write to:
Asylum and Immigration Tribunal
Tribunal Group Customer Service Centre
P.O. Box 7866
Loughborough
United Kingdom
LE11 2XZ
Email: Customer@dca.gsi.gov.uk
If your appeal is against a refusal other than a Family Visit
you may contact
ECO & Transitional Processing Team
3rd Floor
Advance House
Wellesley Road
Croydon
Please note that the appeals process can be a lengthy one.
- Complaints
If you have any comments, or are concerned about the standard
of service you received, please let us know. We investigate all
complaints fully and will send you a reply within 20 working days
If you wish to complain about the service you received from UKvisas
at the British High Commission, you may submit it to the Deputy Director
of Visa Services by post, email or in person:
The Deputy Director of Visa Services
British High Commission
Osu Link
off Gamel Abdul Nasser Avenue
PO Box 296
Accra
Email: high.commission.accra@fco.gov.uk
or Accra.visa.corr@fco.gov.uk
If you wish to complain about the service you received from VFS
Ltd, you may submit it in writing to their website or in person
to the VFS Manager:
The VFS Manager
P. O. Box AD 350
Adabraka
or to the Director of Visa Services at the British High Commission
(address as above).
UK
Border Agency complaints procedure
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