On this page you will find the information listed below. You can use the quick links listed here to take you to the information or you can scroll down the page.

	VFS contact details (address, map)
	Information for customers with disabilities
	UK Border Agency contact details (postal and email address)
	Public holiday closures
	Feedback and complaints
	Security Information
	Data Protection Act

Visa application centre information VFS Ghana Private Limited UK Visa Application Centre House No. 2 Lenshie Crescent North Labone Accra, Ghana Location map VFS email enquiries feedback.ukgh@vfshelpline.com Call centre number 00233(0)302 764015 or 00233(0)302 911827 (IDD call rates apply) Monday - Friday 08:00-16:00 Email feedback.ukgh@vfshelpline.com Helpline numbers Mon to Fri 08:00 - 17:00 +233(0)246018907   Application submission Monday - Friday 07:30-15:00 Application collection Monday - Friday 13:30-16:00 Premium service collection Monday to Friday 16:00-17:00

Information for customers with disabilities

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	UK Border Agency contact details
	British High Commission Osu Link, Off Gamel Abdul Nasser Avenue P. O. Box 296 Accra Monday to Thursday 07:30 - 15:30 Email:Accra.visa.corr@fco.gov.uk Location Map
	Find us The UK Border Agency at the British High Commission can be located opposite the Ghana Institute of Journalism and the Ghana International Press Centre.

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Public Holiday Closures

		The VFS Visa application centre in Accra will be closed on the following dates in 2012:
		Date Day Holidays 2012 2 January Monday New Year's Day 6 March Tuesday Independence Day 6 April Friday Good Friday 9 April Monday Easter Monday 1 May Tuesday Labour Day 4 June Monday Spring Bank Holiday 5 June Tuesday Queen’s Diamond Jubilee 2 July Monday Republic Day 20 August  (*TBC) *TBC Eid-al-Fitr (End of Ramadan) 21 September Wednesday Founder's Day 26 October(*TBC) *TBC Eid-al-Adha (Feast of the Sacrifice) 7 December Friday National Farmer's Day 24 December Monday Christmas Privilege Holiday 25 December Tuesday Christmas Holiday 26 December Wednesday Christmas Holiday

* Eid holidays: actual dates to be confirmed (TBC).

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	Feedback & complaints
	If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.

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Security Information

Due to security reasons the following items will not be permitted inside the visa application centre or stored in the premises. Other items may be prohibited based on security staff discretion. 1. All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3's, floppies, laptops, or portable music players. 2. All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers would be permitted. 3. Sealed envelopes or packages. 4. Any inflammable item such as matchboxes/ lighters/ fuel etc. 5. Any sharp objects such as scissors, pen knives or nail filers. 6. Weapon or weapon like objects or explosive material of any kind.

Please note:There are no facilities at the visa application centre to store prohibited items. Applicants should make alternative arrangements to store their belongings.

Only applicants will be admitted to the visa application centre - with the exception of children who should be accompanied by a responsible adult; carers of disabled applicants and interpreters for the hearing-impaired.

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	Data Protection Act
	The Data Protection Act prevents the UK Border Agency and VFS from providing information about a visa application to anybody other than the individual visa applicant or their authorised representative.

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