- How long will it take to receive a decision on
my application?
Please see the ´Guide to Processing Times´ page on this website for information on VISA processing times in Ghana.
- I am a regular traveller to the UK. Can my visa
application be processed any quicker?
Only if you meet the premium service criteria. Please see the ´Additional Services´ page on this website for more information about the premium service.
- Can I apply on behalf of a child?
Yes. You must bring the child's original birth certificate and if you are not the child's parent you will also have to support the application with a letter of parental consent; show evidence of parent's identity, for example a passport and a letter from the child's school or college.
- Can I submit my application by email?
No. We do not accept visa applications by email.
- Can I send someone to lodge my application for
me?
No. All applicants must apply in person so that their biometric data can be collected.
- Will I have to be interviewed?
Most visa applications are considered on the basis of the details given on the visa application form and in other papers provided by you. In a small number of cases the visa officer will wish to interview you. If you are invited to attend an interview, you will need to schedule an appointment through the VFS visa application centre. Please take the letter you received from the UK Border Agency to VFS visa application centre where they will give you a choice of available interview dates and times.. Interviews are conducted only on Mondays and Thursdays.
- When can I collect my visa?
Please see the ´Contact Us´ page for passport collection times.
- Can I send someone to collect my passport?
No. You must collect your passport in person (apart from applicants over 60 years or under 14 years). Applicants within this age range can send somebody to collect the decision on their visa application and documents but they must provide a signed letter of authority from the applicant who is collecting it on their behalf and their photographic ID.). If you do not want to collect in person, please see the information on the courier service on the ´Additional Services´ page on this website.
- Can I receive medical treatment while on a visit
to the UK?
If you do not normally live in the UK you will usually
be asked to pay for any treatment you might need. This
is regardless of whether you are a British citizen or
have lived or worked there in the past. The Department
of Health website has further details.
- Do I have a right to complain if I am not happy
with the service?
Yes. Please see the ´Customer
Service and Feedback´ page on this website
- How long does the appeals process take?
Please see the ´Appeals and Admin Review´ page on this website for more information on the appeal processing times
- What happens if I win my appeal?
Please see the ´Appeals and Admin Review´ page on this website for more information on what happens if you win your appeal.
For more frequently asked questions please visit the UK Border Agency website.
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