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How long will it take to receive a decision on my application?
Premium Service decisions will be available for collection after 2 working days after submission between 3pm-4pm
Standard applications will receive a receipt with a collection date stamped on it, this will be 12 working days from the day they apply.
Processing for Settlement applications is 6 weeks, if the application is deferred or an interview is required; the applicant will be informed in a form of a letter on the date of collection.
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I am a regular traveller to the UK. Is there any system under which my
application can be expedited?
Yes. If you meet the criteria you may use the "Premium Service" facility. All applications must be supported by relevant documentation and submitted at VFS office in Accra between 0800hrs-1600hrs. You can usually collect your passport after 48 hours between 15:00 and 16:00. You can only use the Premium Service facility at the VFS office in Accra.
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Can I apply on behalf of a child?
Yes. You must bring the child's original birth certificate when applying for
their visa. If you are not the child's parent then you will also have to
support the application with a letter of parental consent, a copy of evidence
of parent's identity e.g. passport and a letter from the child's school or
college. However, the child has to come in person to the application centre for
the Biometrics scanning to be done.
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Can I present my application by e-mail?
No, at present we do not have the facility for accepting visa applications by
e-mail.
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Can I send someone to lodge my application for me?
All applicants must apply in person so that their biometrics can be collected.
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Will I have to be interviewed?
Most applications are considered on the basis of the details given on the Visa
Application Form and other papers provided by you. In a small number of cases
the Entry Clearance Officer will wish to interview you on a day of your choice.
He will advise you if he wishes to do so.
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When may I collect my Visa?
Passport collection is between 1330-1600 hours at the VFS office Monday to
Friday. Premium Service collections are between 1500-1600 hours at the VFS
Accra Office.
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Can I send someone to collect my passport?
NO. You must collect your passport in person (apart from applicants over 60
years or under 14 years who do not have to collect in person. Applicants above
60 years who are not collecting in person should provide a signed letter of
authority to the person who is collecting on their behalf).
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Can I receive medical treatment while on a visit to the UK?
If you do not normally live in the UK you will usually be asked to pay for any
treatment you might need. This is regardless of whether you are a British
citizen or have lived or worked there in the past. The Department of Health
website has further details.
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Where can I get further information?
Local Visa Guidance & Advice
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Do I have a right to complain if I am not happy about something from your end?
Yes. If you have any complaints or comments about the service you have received
in the Visa application, you may speak to the Duty Supervisor or write to:
VFS Manager
P. O. Box AD 350
Adabraka Accra
Tel: + 233 21 911827 or 233 21 764015
UKVisas central FAQs
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