|
|
- Guide to processing times
How to use the guide
This UK Border Agency guide gives visa applicants information
on how long their applications may take based on recent visa processing
performance. The visa application centres in each country are
listed alphabetically. Processing times are given in working days,
excluding weekends and public holidays. Performance figures are
updated monthly.
Guide to visa application
processing times
Visa applicants should bear in mind that each application is subject
to an individual assessment and processing times may vary. This
guide cannot be used as a guarantee of processing times.
Processing times in Ghana are as follows;
The UK Border Agency in Ghana aims to process premium visas within
2 working days, standard visas 10 working days and settlement
visas up to 9 weeks after submission of biometrics.
Customer
Service Standards
UK Border Agency Visa Services staff and staff at VFS are committed
to providing a high level of service to our customers. Information
on our processing time standards can be found on the UK Border
Agency Visa Services website.
Our agreed standards are:
- To complete 90% of straightforward*, non-settlement applications
in not more than a week**, 98% in not more than 2 weeks, and
100% in not more 12 weeks.
- To complete 90% of non-straightforward***, non-settlement
applications in not more than 3 weeks, 98% in not more than
6 weeks and 100% in not more than 12 weeks.
- To complete 95% of applications for settlement visas in
not more than 12 weeks and 100% in not more 24 weeks.
*A straightforward application can be decided on the basis of
the application and the supporting documents submitted without
the need for further enquiries or more detailed scrutiny.
** A week is defined as 5 working days.
***A non-straightforward application requires more time to be
decided, for example if more detailed enquiries or a personal
interview are needed
We may need to change these standards without prior notice due
to exceptional circumstances, changes in government policy or
for operational reasons.
|
|