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  • Guide to processing times

    How to use the guide

    This UK Border Agency guide gives visa applicants information on how long their applications may take based on recent visa processing performance. The visa application centres in each country are listed alphabetically. Processing times are given in working days, excluding weekends and public holidays. Performance figures are updated monthly.

    Guide to visa application processing times

    Visa applicants should bear in mind that each application is subject to an individual assessment and processing times may vary. This guide cannot be used as a guarantee of processing times.

    Processing times in Ghana are as follows;
    The UK Border Agency in Ghana aims to process premium visas within 2 working days, standard visas 10 working days and settlement visas up to 9 weeks after submission of biometrics.

    Customer Service Standards

    UK Border Agency Visa Services staff and staff at VFS are committed to providing a high level of service to our customers. Information on our processing time standards can be found on the UK Border Agency Visa Services website.

    Our agreed standards are:

    • To complete 90% of straightforward*, non-settlement applications in not more than a week**, 98% in not more than 2 weeks, and 100% in not more 12 weeks.
    • To complete 90% of non-straightforward***, non-settlement applications in not more than 3 weeks, 98% in not more than 6 weeks and 100% in not more than 12 weeks.
    • To complete 95% of applications for settlement visas in not more than 12 weeks and 100% in not more 24 weeks.


    *A straightforward application can be decided on the basis of the application and the supporting documents submitted without the need for further enquiries or more detailed scrutiny.
    ** A week is defined as 5 working days.
    ***A non-straightforward application requires more time to be decided, for example if more detailed enquiries or a personal interview are needed

    We may need to change these standards without prior notice due to exceptional circumstances, changes in government policy or for operational reasons.

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